Privacy Policy

Privacy Policy

Last updated:1st December 2025

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and when you contact us through our online contact form.
We are committed to safeguarding your privacy and complying with all applicable data protection legislation in the Isle of Man, including the Data Protection Act 2018 and the UK GDPR as applied in the Isle of Man.

By using our website, you agree to the practices described in this policy.

2. Who We Are

Website owner: Jacksons Engineering Ltd
Registered address: Unit C3&C4 Eden Park, Eden Business Park, Cooil Road, Douglas,, Isle of Man
Email: enquiries@jacksons.co.im

3. What Information We Collect

3.1 Information You Provide Directly

When you submit a query through our contact form, we may collect:

  • Your name
  • Your email address
  • Your telephone number (if provided)
  • Any additional information you include in your message

3.2 Automatically Collected Data

When you visit our website, technical data may be collected automatically, such as:

  • IP address
  • Browser type and version
  • Pages visited and interaction logs
  • Device information

This information is collected through standard web server logs or analytics tools (if used).

4. How We Use Your Information

We use your information for the following purposes:

  • To respond to your enquiry submitted through the contact form
  • To provide information or services requested by you
  • To maintain the security and performance of our website
  • To comply with legal or regulatory obligations

We do not use your data for automated decision-making or profiling.

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Legitimate interests, where processing is necessary to respond to your enquiry
  • Consent, where required for specific optional features (e.g., newsletter sign-ups, if applicable)
  • Legal obligation, where processing is necessary to comply with applicable laws

6. How We Share Your Information

We do not sell or trade your personal data. Your information may be shared only in the following circumstances:

  • With trusted service providers who support our website operations (for example, hosting or email services)
  • Where required to comply with legal obligations or lawful requests
  • In connection with the protection of our legal rights

All third-party processors act under written data processing agreements and comply with UK and Isle of Man data protection requirements.

7. International Transfers

Where data is transferred outside the Isle of Man or the UK (for example, through email or cloud service providers), this is done only where appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.

Typical retention periods:

  • Contact form submissions: up to 12 months unless continued correspondence requires longer retention.
  • Server and analytics logs: according to standard operational timelines.

9. How We Protect Your Information

We implement appropriate technical and organisational measures to protect your personal data, including encryption, access controls, and secure hosting. However, no method of transmission over the internet can be guaranteed as entirely secure.

10. Your Rights

Under Isle of Man data protection law, you have the following rights:

  • The right to access your personal data
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your data (subject to legal limitations)
  • The right to restrict or object to processing
  • The right to data portability (where applicable)
  • The right to withdraw consent at any time, if consent formed the basis of processing

To exercise any of these rights, contact us at: enquiries@jacksons.co.im

11. Children’s Privacy

Our website is not intended for use by children under the age of 16, and we do not knowingly collect personal data from children.

12. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites. Users are encouraged to review the privacy policies of any linked websites they visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. Continued use of the website following any changes indicates acceptance of the updated policy.